At Century, we pride ourselves on providing customers with outstanding services. We are committed to providing the best solid and liquid separation solutions to meet your specific needs, and have a great service system to ensure the professional and flexible management of any requirements, including the following:

• Pre-sales technical consultation
• Model selection
• Machine guidance
• On-site commissioning and service
• Operation and maintenance training
• Software upgrade
• Quick supply of spare parts
• Customer satisfaction tracking

• We guarantee that all the machines made by us come with repair and replacement services.
• The machine warranty is 12 months. We provide free repair services to any failures caused by us within the warranty period. Wearing parts are not included.
• Any quality failure problems that happen during the warranty period, and subsequent inquires sent to us will be answered within 4 hours after being contacted.
• Century will provide lifelong maintenance services to all parts and regular maintenance to flatbed die cutters.
• We handle any quality failure during the warranty period.
• We provide lifelong technical support starting from the machine’s first use.
• We will also supply normal parts within the warranty period to ensure a better user experience. Parts will be charged for after the warranty period.

Customers do have to pay expenses for installation guidance, commissioning, personnel training and technical support.